CustomerCare

Our customers are happy

Our customers are happy.

Do you know why? It’s because we gain the most when we make our client smile, elated, and excited and tell the story of success with Rainfire Media to his/her friends, family and colleagues. This makes us happy and is the number 1 reward for a job well done.

We treat you with respect. We all know it is hard to gain a new client. Without you we would not have a business so your concerns are our concerns and we address them in a professional manner.

We treat you as a partner. We understand that your success and happiness will translate into our success and happiness so we go out of our way to help you meet your goals and grow your business. We are happy to offer insights and tips that we have learned over 25 years in the industry.

Business has its ups and downs. We understand and empathize and make adjustments to help meet our clients’ requirements. This is not only financially but many times we can lend a hand by supporting our clients by offering additional resources.

We are available to communicate directly. Communication is everything in any relationship, that’s why when you call, email or text Rainfire Media you get a real person and a speedy response to your needs. We listen to you.

Honesty always pays. We understand the importance of how doing the right thing and having good values will always translate into good business. We hold ourselves up with the highest integrity values.

We invite you to our party. Our customers are invited guests to our party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience the best it can be.

We thank your for your business.


Our Customers